Lead & Sales Automation
Capture enquiries, organise leads, schedule follow-ups and improve sales workflows.
CRM integrationLead assignmentAutomated follow-upsSales pipeline trackingAutomate enquiries, lead handling, follow-ups and business processes with custom AI-powered workflows designed around your business.
Custom-built workflows. Independent deployment options. Secure integrations. Personalised quotations.
Capture enquiries, organise leads, schedule follow-ups and improve sales workflows.
CRM integrationLead assignmentAutomated follow-upsSales pipeline trackingConnect WhatsApp, email, customer support and notification workflows.
WhatsApp automationEmail and SMS notificationsCustomer support routingMultilingual supportConnect tasks, approvals, documents, orders and internal business systems.
Task automationApproval workflowsDocument processingEmployee notificationsAdd AI analysis, smart search, document intelligence and assisted decisions.
AI customer assistantDocument processingSmart classificationAI insights and reportingExamples of solutions we can develop for different businesses and teams.

Orders, stock checks and customer updates

Lead routing and property enquiries

Bookings, availability and reminders

Administrative scheduling and reminders

Orders, inventory and shipping updates

Admission enquiries and follow-ups

Support tickets and job scheduling

Sales orders, stock and dispatch
Illustrative examples, not a list of completed customer projects.
Switch between example workflows to understand how enquiries, messages, orders and AI assistance connect.
| Name | Source | Status | Assigned |
|---|---|---|---|
| Rahul Sharma | Website | New | Sales Team |
| Priya Mehta | Contacted | Ankit | |
| Amit Patel | Enquiry Form | Qualified | Neha |
| Sneha Kapoor | New | Sales Team |
Sample entries · illustrative interface
An example of a controlled, connected automation workflow.
| Contact | Channel | Status | Owner |
|---|---|---|---|
| Customer A | New | Support | |
| Customer B | Replied | Anu | |
| Customer C | Chat | Review | Team Lead |
| Customer D | Resolved | Support |
Sample entries · illustrative interface
An example of a controlled, connected automation workflow.
| Reference | Action | Status | Owner |
|---|---|---|---|
| #1007 | Stock check | Ready | Warehouse |
| #1008 | Invoice draft | Review | Accounts |
| #1009 | Dispatch | Ready | Operations |
| #1010 | Refund | Approval | Manager |
Sample entries · illustrative interface
An example of a controlled, connected automation workflow.
| Input | Assistance | Status | Review |
|---|---|---|---|
| Invoice PDF | Extract fields | Draft | Accounts |
| New ticket | Classify issue | Draft | Support |
| Orders | Summarise activity | Ready | Manager |
| Stock alert | Suggest action | Pending | Owner |
Sample entries · illustrative interface
An example of a controlled, connected automation workflow.
Customer enquiries, approved replies, scheduling and updates across the channels your business uses.
Approved automatic replies
Send enquiries to the right team
Approved account reminders
Confirmations and reminders
Status and delivery alerts
Ticket creation and routing
Transfer complex enquiries
Smart search over approved information
Connect business systems
Illustrative messaging interface. Automated WhatsApp sending requires official platform access, consent, applicable approved templates and provider charges.
Choose only the modules your business needs. Expand workflows over time.
Enquiries, CRM and follow-up workflows
Quotations, pipelines and reminders
Approved templates and notifications
Classification and task creation
Tickets, routing and escalation
Calendars and reminders
Orders and fulfilment
Records and activities
Extract and organise data
Invoices and approvals
Tasks and approvals
Stock alerts and orders
Smart search and answers
Scheduled reports
Connect existing tools
Branch routing and permissions
Understand and respond using approved data
Extract and summarise documents
Find authorised information quickly
Insights and activity summaries
Categorise and route requests
Identify important activity
Sample workflow activity, review queues and status monitoring to illustrate possible administration tools.
Websites, CRMs, stores, calendars, approved messaging providers, data and custom APIs — where supported by the provider and agreed access rights.
Appropriate technology for each business: secure APIs, webhooks, queues, databases, management interfaces and optional AI providers.
Forms, websites, CRMs, messages and orders
Conditions, queue jobs, AI assistance and approvals
Tasks, updates, notifications, reports and logs
Technology options include Laravel, Node.js, PostgreSQL/MySQL, queues, n8n where appropriate and suitable AI APIs. Third-party access and costs are evaluated per project.
Scoped permissions, credential handling and authenticated webhooks
Access based on business roles and responsibilities
Review sensitive transactions, messages and changes
Activity history and documented actions
Failure alerts, idempotent actions and safe retries
Data minimisation and suitable retention practices
Validate recommendations and restrict sensitive tools
Workflow visibility, alerts and error reporting
Infrastructure, support and provider services can be included in your tailored proposal.
Server deployment and workflow workers
Email delivery and mailbox integrations
Secure endpoints and DNS configuration
Storage, monitoring and recovery planning
Provider setup and approved message templates
Model integrations and usage safeguards
Team handover and operational assistance
Updates, monitoring and new integrations
One year of technical support for agreed delivered functionality can be offered under defined terms; third-party subscriptions, infrastructure and new workflows may be separate.
Identify repetitive work and outcomes
Define triggers, rules and approvals
Create the workflows and interface
Integrate apps, AI and business rules
Verify errors, security and recovery
Deploy, monitor and improve
It combines workflow rules, connected apps and optional AI assistance to handle repetitive activities. A project starts by identifying tasks worth automating.
Yes, where permitted by the WhatsApp Business Platform and approved providers. Consent, templates, provider charges and human handover are considered.
Often yes. We assess available APIs, webhooks and access permissions, then plan suitable integrations without unnecessary replacement.
Yes. A modular deployment can begin with one practical workflow and grow with additional channels, departments and rules.
No. Predictable actions should generally use ordinary software rules. AI is an optional addition when classification, language or document understanding is useful.
Reliable solutions can include alerts, retries, failure records and staff review, designed to fit the importance of each operation.
Yes. A review queue can require approval before sending important communications, issuing refunds or changing sensitive records.
External AI, messaging, hosting and other provider usage fees are scoped separately in a personalised quotation.
Yes. We can provide activity views, permissions, workflow statuses, approval queues and error monitoring based on project requirements.
Security controls are designed around data sensitivity, access permissions, integration scope and provider commitments. No system can guarantee zero risk.
Hosting, monitoring, backups and one year of technical support for agreed delivered functionality can be included in the proposal; extensions are separately scoped.
After discussing your workflows, systems, integration availability, expected usage and approvals, we prepare a tailored scope and quotation.
Tell us what you want to automate. We'll discuss integrations, approvals, optional AI capabilities and a tailored solution.
No public pricing. Project requirements, hosting, message/API costs and support are agreed in your quotation.